Assured Automotive

Services: Body & Trim, Painting
Mar 17th, 2023

Female employee at front desk does not communicate well and needs extensive training and supervision.
Feb 9th, 2023

Service: Body & Trim
Dec 21st, 2022

Had my bumper repaired here and It was done well. Paint was done well and the broken parts on the bumper was fixed. Update: Issues Is that the radar on the front bumper of vehicle doesnt work anymore. Car does not see vehicles in front of it and continues to head the same speed. I would cruise control on long drives and It would save me of having to worry about braking and slowing down. Now the car continues to go the same speed doesnt measure distance and has almost got me into an accident. Came in with one issue left with another one. Had an awful encounter with a Male staff. Was called to come pick up the car and was asked when I could come in. I said the same day but a little after 3pm. I got held up at work and managed to get there at 4:50. No one was at counter and I said hello out loud to get staffs attention. Thats when the male staff proceeded to come out and ask me what he could help me with. After realizing that I am the customer that was called earlier today to come pick up the vehicle he began to speak rude to me. Words were exchanged and wasnt a pleasant conversation. I had informed him I was held up at work and he did not care. He then started to lecture me and talk rudely to me. After which the female staff came out and he got quiet and left. (Store was still not closed when I arrived, also male staff didnt help me). The nice lady helped me. I paid for my bill took the keys and left within 2 minutes. SOME of the staff need to be trained on how to communicate with customers. Will not be coming back to this place. Service: Body & Trim
Nov 24th, 2022

My experience was excellent! The job was done ahead of schedule and my vehicle was cleaner than when I dropped it off. All of the staff were good and well educated at their job.
Nov 4th, 2022