A&W Canada

Very bad customer service. My card got declined for one of my order even though I had money in it. The service Representative Hetal was so rude and attended the other customer treating me in a very bad way. Felt very disappointed. While talking with the manager she came in between for an argument again. It was so rude and disrespectful. I dont want food for free. But atleast they should show some respect by giving other options for payment.
Mar 26th, 2023

Mar 6th, 2023

Quality of the food is below average . The staff not answering any question and rude
Feb 26th, 2023

Slow service, cashier doesnt treat you with a smile and good/positive attitude and whenever I order a combo she always asks if I want fries with that. Its a combo so yes fries are part of that The review does get 2 stars because its A&W food which Im a fan of and in a super convenient location right in the mall. I just wish the waiting times werent as long and a more positive attitude from staff that actively interacts with customers Edit: after coming here a few other times the same issues persist but the main 2 issues. Wait time (took me about 10 minutes get a regular Mamma burger I ordered when it wasnt busy) and the cashier asks confusing questions. For example I asked for a mamma burger since theyre having a promotion that theyre only $2.99. She asked if I wanted cheese on the burger. I responded with whatever it comes with the mamma burger for $2.99. Like idk if it comes with it or not and I dont want you overcharging me just cause The only reason Im rating it 2 stars not 1 is because the food is good like any other A&W. But if you have a choice that wont take much longer to get to you should probably go to a different A&W
Feb 25th, 2023

Went to this location yesterday for just a root beer. The women told me it would be $3 for the pop, she poured my pop but never rang the pop into the machine. I put my money on the counter and an employee from the back walked out took my money off the counter and put it in her pocket
Feb 20th, 2023