Orangetheory Fitness

We signed up and just completed our 3rd class. The instructors are excellent, they ensure everyone is engaged, using the right techniques, pushing us to find our splat zone and most of all having fun! We left the class that Mercedes led and are amped up for the weekend! Highly recommend Orange Theory if you are looking for a mix of high intensity workouts with a more personal coaching experience than the large gyms. Check it out!
May 19th, 2023

Have done 5 classes there and every single one has been a joy! Reception is always friendly. Coaches are encouraging. Facilities are always clean! Signed up for a membership and cant wait to continue going.
May 10th, 2023

Cant say enough about how much I enjoy the classes at OTF. Having a coach guide you through workouts is what makes it less daunting to go to the gym. The staff at the Kitchener location are super friendly, helpful and supportive. Big shout out to Mercedes who was the coach in my first class back since the pandemic! I was a bit nervous but she alleviated my concerns and was super supportive and a great motivator during the class.
Apr 19th, 2023

David is an excellent coach and handles all situations with his "students" in mind. After an altercation from a student the other day due to noise and inattentiveness, he remained professional, calm, and well spoken. Safe to say David is an OTF rolemodel
Feb 22nd, 2023

Extremely unprofessional stuffs out there and their attitude is not at all acceptable. Please read the entire experience before joining them. I joined the studio as my new year resolution. They had time to tell you everything about money but didnt inform what to do in your first day. I booked the class from Orangetheory app and showed up 5 min prior to my schedule. Then they informed me that I have to appear 30 mins prior to my first class. This information was never shared to us on registration day nor any email or while I booked my 1st class through the app. What a pathetic and awful experience it is on the 1st day of the year. We simply requested them to allow us to the day in the studio and they wont. The reception guy does not have any clue what he is doing there and the manager of studio is not responding to his call or text. I dont recommend anyone to join this place From my experience so far. Above all they dont have any centralized call center number to reach out and express your problem. Really not sure how the end user can share any feedback to the top management.
Dec 25th, 2022