Desco Plumbing and Heating Supply Inc.

Purchased 3 new toilets for our home and made sure driveway was cleared so delivery would be easier because of snow . Driver called and said he was from Dresco and he hang up ! Could hardly understand him and went to front door and he said leave outside and I said please on my porch as I cant lift much do to heart issues . He said no not going inside house and I said no just onto torch . I asked him to please help me put on porch and he said he wasnt going into house ! He sure didnt understand English well for the number of times I asked to have them on porch and not in house. No help from driver and didnt care about my health issues, as his hands might get dirty or he might actually do some manual work . Would not have purchased if I had known no help from this supplier , nor will they get any further sales from me !
Feb 12th, 2023

The female owner here is extremely rude, ignorant, arrogant and disgusting. I went there to make an inquiry about opening an account with them , in short she told me to leave immediately and that she wouldnt sell to me because she has customers that are spending over 100k at her store every year, that I dont have a GST number & that I wouldnt be any where near the numbers of her higher end customers. Like how do u know? I could be a millie man for all you know woman. The skys the limit & I have a verifiable track record to prove it. I am not mad or upset & theres no animosity. Im utterly disappointed that someone working in such a position felt the need to be so disrespectful for such a minimal reason. A customer service educational course is required and a better business report shall be made!
Jan 9th, 2023

Aug 4th, 2022

Very pleasant staff and quick service to boot!
Apr 5th, 2022

Excellent service, really friendly and knowledgeable staff that wasn't to help. Great products available. Showroom is beautiful too!
May 8th, 2021