LONDON Appliance Repair

I contacted EXPRESS APPLIANCE REPAIR twice, and on both occasions I was super impressed. The receptionist was very professional, courteous and efficient. In both instances too, Vitaly was my Repair Specialist. Vitaly is EXCELLENCE personified. He carefully diagnosed the issue, explained his recommended course of action, offered valuable advice on how to avoid recurrence AND FOLLOWED UP the day after to ensure all was well. EXPRESS APPLIANCE REPAIR, you definitely have my vote.
May 12th, 2023

Vitaly knew exactly what was wrong with my dishwasher and fixed it quickly and professionally. The price was reasonable!
May 3rd, 2023

Great service. Needed a washing machine as ours broke. Quick delivery
May 1st, 2023

I had this company in last Monday for a repair on my dishwasher. The gentleman was very nice and professional. However the "fix" is not a fix. It's just service really and it didn't fix my machine. Also in speaking with multiple other people since then the price was absorbent. Cost me $300 for him to vacuum out my dishwasher, take it apart and tell me that I shouldn't be washing glasses in my dishwasher and pull out some hair, then reassemble and voila, nothing works. This is exactly what I had done and advised it wasn't working. Due to the excessive cost for repair I will just be buying a new machine instead. Be prepared that the $95 cost to get them in the door will be absorbed in the repair yes, but I was quoted $70 elsewhere after for exactly what was done and I paid $257 + HST (minus a $25 credit?) Service: Dishwasher repair
Apr 30th, 2023

Was having a problem with our washing machine only spinning sometimes on spin cycle leaving the clothes soaking wet still so we called Express Repair to come look at it. When the repair guy came out and tested the machine one time, it went through all the cycles including the spin cycle and worked that time. He told me it was the pump that wasnt working properly. I asked what did the pump have to do with it and he replied that the pump must have water leaking out of it a bit and that if it were to get any electrical wet it has a safety feature that would stop the rest of the cycles. I asked if maybe it was the computer in it or something and he told me no most likely not. He then said its 100% the pump. So my wife and I decided to have it changed. After changing the pump he ran another cycle and the spin cycle worked just the same as before he changed it. After we paid and he left my wife and I ran a load of laundry and it didnt spin on the spin cycle which was the problem we had in the first place. We called the service guy up right after and he tried to blame it on what we were washing and the size of the load. It was less than half full with 2 kids bed sheets in it. After talking with another company about the issue over the phone we were told it could be a balancing issue but because of the age of the machine(10 years old) they would just recommend purchasing a new washer. We are very displeased with Express Repair and how they handled the situation. Wish they were honest instead of trying to sell us on something we didnt need. Waste of $426!! I strongly do not recommend them. Service: Washer/dryer repair
Apr 26th, 2023