Jack Astor's Bar & Grill Richmond Row

Food : 1/5 | Service : 1/5 | Atmosphere : 1/5 More
May 24th, 2023

Aaliyah was an amazing server!! Quick and attentive, she was such a delight! Thank you Aaliyah it was so good to see you :-)!!
May 22nd, 2023

Maddie P was super great! Fast service, friendly and very attentive. She showed us the new drink menu and had lots of recommendations
May 21st, 2023

took mad long to ask for what we want
May 20th, 2023

One of the worst dining experiences i have ever had. We sat on the Patio yesterday. We waited at least 20 minutes before any server even came over to us. I made eye contact multiple times with the bartender and the host.. If it hadn't been for our wonderful server Kendra we would have left. The environment was so unbelievably unprofessional i almost couldn't believe it. I heard a server speaking to another table and said " Can you just have regular coke? Coke zero is downstairs.." the Customer awkwardly settled for the regular coke. Unbelievable. As the manager was bringing over out already freezing cold food, she was trying to keep another table from walking out as they also waited 30 minutes for service. The manager swore right at our table and excused it with " pardon my language". Incredibly over priced and so disappointing. We were counting down the minutes until we got our bill because we just did not want to be there any longer. The only reason this has one star is because our server was kind, apologetic and positive.
May 21st, 2023