TForce Logistics - London

AWFUL, couriers never deliver your package and will mark it down as exception and state no access which is completely false. Its always when its raining too, in my opinion the driver just doesnt want to get out of their vehicle. Its happened every single time Ive ordered from a specific company. Ive also sent emails to T Force which have all been ignored.
Apr 9th, 2023

This is how my package was left on my porch. Porch theft is even more prevalent due to incompetence.
Feb 28th, 2023

Its been over 3 weeks since my expected package to be delivered I am pretty sure its lost so I wouldnt recommend this company to anyone dont even try to expect to receive your package and zero help when you call to ask about the status 0star if possible
Feb 23rd, 2023

Ordered a package from a very well known Canadian retailer. They used TForce instead of the usual FedEx for delivery. Saw the TForce driver place the package at my door, take a picture, then pick it up, and take it back to his truck. Ran out to his delivery van and asked for my package. Driver went in to complete denial, claimed he didnt have a package. He understood Ring doorbell camera that captured it and handed it over. Called the retailer and let them know about this. Should have called the police as well. Beware!
Feb 11th, 2023

They had no signage so I spent 20 minutes trying to find the building. You have to drive in and behind a giant distrabution center and even when you figure out you have to go in this gated area with all the AZ trucks, they're a tiny trailer with a sign that's no readable from the road. I called all their extensions for help finding the building and no one picked up. They told me my package was lost. Then someone found it. They didn't check my ID. I drove home and then realized it wasn't my package. I went back and they said they didn't have my package. Then they looked again and they did have my package. They didn't check my ID the second time either (but fortunately it was the right). I feel bad for the person who's package I opened. The whole thing took me an hour. ALSO they have terrible operational hours. I had to take time off work to pick up my package despite having paid a premium fee for their services.
Feb 11th, 2023