DermEffects: Dr. Wei Jing Loo

Worst experience I've had with a doctor. Waited around 6-8 month for an appointment. Then got there on time. Sat in a room for 45 min, only seeing the doctor for a total of maybe 10min (max). I had to have a cyst removed. She said if I wanted to do the procedure today or book another appointment in the future. I said let's do it today. She verbally quoted me $125. I agreed and the procedure took 5 min. I get the bill. IT SAYS $225 . I tell the receptionist that she quoted me $125. She says no it's $225 on the paper. Terrible communication and service. Believe the reviews that are similar to mine because by the looks of it, the good reviews from th place are due to some sort of free trial that patients underwent to boost the rating of this business.
May 14th, 2023

Havent had the experience with the doctor just yet, hopefully will change the review later BUT the help desk lady was impatient and rude. She definitely could use some customer service training.
May 11th, 2023

If there ever was an example of medical professionals hosing OHIP, this is it. I paid to have something removed to avoid the option of multiple return visits. Had a follow up a month later and the nurse (who had to scrape my foot on her knees with my foot resting on an office chair till I offered to adjust so she could sit on a bench) indicated all was well and they got it. Doctor sprays again however, and I ask if that's it and she said oh no, it takes multiple treatments. Did not comment on its condition or anything, did not say when I should return, didn't really say anything. TERRIBLE communication. Will not be returning.
May 9th, 2023

I am very grateful to have connected with Dr Loo and Lin at DermEffects for a psoriasis drug study and then for treatment! My experience during the drug study was always positive. The office staff and research team are very efficient, friendly and supportive despite it obviously being a very busy practice. I am so thankful that Dr Loo understood my symptoms and has prescribed additional drug treatment. Thank you Dr Loo, Lin and staff!!
May 5th, 2023

I recently went through a psoriasis trial with Dr Loo and Lin . I would like to say the treatment was excellent and very personal. Dr Loo went above and beyond contacting me on the weekend when needed and helping me feel my best. Thank you
Apr 18th, 2023