Apple Masonville

Jeff helped my boyfriend Greg with his laptop. He was very knowledgeable and explained every step. He fixed the problem and was very friendly!
May 22nd, 2023

Its Apple and they are QUALITY PEOPLE. Doesnt matter about their product or service or communication, theyre THE-BEST in every field and no one can compete till yet !!
May 20th, 2023

Was looking to purchase new AirPods for my wife for Mothers Day, employees standing around not helping potential customers that are waiting to buy with product in hand. This is the third time this has happened at this location where Ive had to wait for over 20 minutes for someone to even acknowledge that I was looking to buy something and it wasnt until I was leaving the store. Mine as well just purchase online as it would probably be a quicker and easier process.
May 16th, 2023

May 16th, 2023

Bought a apple AirPods from Real Canadian super store. Opened the box after 10-15 days of purchase date because it was a gift. finally realized there is something wrong with the internal magnet in the cap. I went to real Canadian to exchange they said sorry its a apple product once you open it we dont take it back so please go to apple. I went to Massonvile apple store they said sorry you bought this from real Canadian not form us so we cant do anything you can take it back to real Canadian or call apple. If apple can resolve issues on call without even looking at the items so how come these people sitting in the store looking at the defective item cant do anything. Total useless store. If have any problem with your apple devices please call apple and do not waste your time at this store.
May 7th, 2023