Smoke's Poutinerie London
Hours
Chamber Rating
-
Kent De Shane
Food : 5/5 | Service : 5/5 | Atmosphere : 5/5 Recommended dishes Bacon Cheeseburger Poutine, Butter Chicken Poutine More
May 24th, 2023 -
Luis Escudero
If I could rate it ZERO I would, the worst customer service that I had received: 1. I asked for two avalanche poutine. 2. When I was back at home I checked the order and they gave me one of them wrong. 3. I called to complain about it and they hanged up on me. 4. I had to go back to the store, when they were changing my order and gave me the new one, they gave me small size when I paid for the large one. 5. I had to complain again about it but they didnt want to listen. 6. I ended up asking for my money back, the guy in charge to do that was too rude, he starts yelling us like insane. 7. They must to improve their hiring process and not hire violent people, zero respect for the customer and they should improve their customer service onwards.
May 20th, 2023 -
Gur Kaur
They serve the best poutine i have ever had so far. Good proportion with reasonable price. I love their butter chicken poutine. I am updating this today, after 3 years, fries were cold and dry, no flavour of butter chicken.. but customer service was exceptional , both employees were talking in great manner. But never going again.
May 10th, 2023 -
Philip Babb
Food : 5/5 | Service : 5/5 | Atmosphere : 5/5 Recommended dishes Double Pork Poutine, Pulled Pork, Veggie Poutine, Veggie Deluxe, Butter Chicken More
May 4th, 2023 -
Dani C
I could have copied another review from about a month ago. EXTREMELY disappointing quality for the price. I ordered poutine with popcorn chicken topping. The popcorn chicken was frozen from a bag. The fries were AWFUL. It seemed like I received only the outer cut of a potato with every fry having skin on. Every bite tasted like unwashed dirty potato skin. Half the meal was not eatable. I could have easily counted the actual fries I got. I am confident that she gave me the old crusty mess at the bottom of the fry tray instead of making some fresh fries. The fact that it only took about 2 mins to make it, should have been my first clue. If it wasn't raining, dark out and a 10 min drive I would have brought it back. Very disappointed, as this place used to be good.
Apr 30th, 2023
Contact Info
- 519-850-5353
Questions & Answers
Q What is the phone number for Smoke's Poutinerie London?
A The phone number for Smoke's Poutinerie London is: 519-850-5353.
Q Where is Smoke's Poutinerie London located?
A Smoke's Poutinerie London is located at 551 Richmond St, London, ON N6A 3E9
Q What is the internet address for Smoke's Poutinerie London?
A The website (URL) for Smoke's Poutinerie London is: http://smokespoutinerie.com/
Q What days are Smoke's Poutinerie London open?
A Smoke's Poutinerie London is open:
Sunday: 11:00 AM - 4:00 AM
Monday: 11:00 AM - 3:00 AM
Tuesday: 11:00 AM - 3:00 AM
Wednesday: 11:00 AM - 4:00 AM
Thursday: 11:00 AM - 4:00 AM
Friday: 11:00 AM - 5:00 AM
Saturday: 11:00 AM - 5:00 AM
Q How is Smoke's Poutinerie London rated?
A Smoke's Poutinerie London has a 4.1 Star Rating from 937 reviewers.
Hours
Ratings and Reviews
Smoke's Poutinerie London
Overall Rating
Overall Rating
( 937 Reviews )Kent De Shane on Google
Food : 5/5 | Service : 5/5 | Atmosphere : 5/5
Recommended dishes Bacon Cheeseburger Poutine, Butter Chicken Poutine More
Luis Escudero on Google
If I could rate it ZERO I would, the worst customer service that I had received:
1. I asked for two avalanche poutine.
2. When I was back at home I checked the order and they gave me one of them wrong.
3. I called to complain about it and they hanged up on me.
4. I had to go back to the store, when they were changing my order and gave me the new one, they gave me small size when I paid for the large one.
5. I had to complain again about it but they didnt want to listen.
6. I ended up asking for my money back, the guy in charge to do that was too rude, he starts yelling us like insane.
7. They must to improve their hiring process and not hire violent people, zero respect for the customer and they should improve their customer service onwards.
Gur Kaur on Google
They serve the best poutine i have ever had so far. Good proportion with reasonable price. I love their butter chicken poutine.
I am updating this today, after 3 years, fries were cold and dry, no flavour of butter chicken.. but customer service was exceptional , both employees were talking in great manner. But never going again.
Philip Babb on Google
Food : 5/5 | Service : 5/5 | Atmosphere : 5/5
Recommended dishes Double Pork Poutine, Pulled Pork, Veggie Poutine, Veggie Deluxe, Butter Chicken More
Dani C on Google
I could have copied another review from about a month ago. EXTREMELY disappointing quality for the price. I ordered poutine with popcorn chicken topping. The popcorn chicken was frozen from a bag. The fries were AWFUL. It seemed like I received only the outer cut of a potato with every fry having skin on. Every bite tasted like unwashed dirty potato skin. Half the meal was not eatable. I could have easily counted the actual fries I got. I am confident that she gave me the old crusty mess at the bottom of the fry tray instead of making some fresh fries. The fact that it only took about 2 mins to make it, should have been my first clue. If it wasn't raining, dark out and a 10 min drive I would have brought it back. Very disappointed, as this place used to be good.
Overall Rating
Overall Rating
( 937 Reviews )Write a Review
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