A&W Canada

**Edit 2023-05-25*** Google Reviews would not allow me to add an additional review so I am editing my one from couple years ago. I stopped going to this location because the service was so horrible. I contacted the owner and he didn't want to hear it and gave nothing but excuses. I decided to try this location again Fall of 2022 and the new manager is a total delight and her new team is amazing! VERY pleased! I have been going to this location since it opened. Once again I was at the 639 Southdale Rd location in London Ont at 7:15. Was at the drive thru order window for 5 min and no one went to the speaker to take my order. I have to be to work for 730. So I left. The staff Mon-Fri are rude and totally unfriendly and constantly get my order wrong, but I usually put up with it because the food is good. Twice I tested a theory, after I ordered I spoke zero words and the weekly staff in return said zero to me. Customer service is horrible during the week. On the weekend, the one girl is so lovely I usually tip her 2-5 dollars. I rec'd an email from the manager Derek last time this happened and I rec'd some bogus reply about keeping staff due to covid. The sign says drive thru open 24 hrs. I am done with this store .
May 24th, 2023

I don't recommend this place for their hot chocolate the worst hot chocolate that I had in my life STAY AWAY
May 19th, 2023

Ordered a papa ringer burger, they made it incorrectly, instead of remaking I was just given an extra patty, terrible customer service
May 18th, 2023

Love this location. We go daily for a latte and a chai tea. Barb, Peyton and three young men give us excellent service Parking: Lots of parking here
May 11th, 2023

There was a piece of hair in my burger I spent 18$ on two
Apr 22nd, 2023