Allure Hotel & Suites London Downtown

Service and location were good. The room was small, there were small black circular stains on one of the lampshades that had been turned around so it wasn't really noticeable unless you had to look under the shade to find the switch. Bathroom was really tiny, when seated on the toilet the toilet paper actually presses into your arm it is that close and there were screw holes in the wall not even plastered over it looked like someone had removed something and just left it. The grab and go breakfast was awful we just grabbed a prepackaged muffing that was so dry and stale that even coffee (not gotten from the hotel) couldn't wash it down. For the price not really what I expected
May 22nd, 2023

May 21st, 2023

Half the place was "out of order". The rest was adequate but just barely. Rooms : 3/5 | Service : 3/5 | Location : 2/5 More
May 14th, 2023

I would never ever stay at this hotel again. I was quoted $213 at the front desk and I stayed two nights. I received a charge on my credit card for $673. This hotel is a 1-star, at best. I was told there would be an additional fee for my dogs of $35/night. Still, that's $426 + $70 = $496. I called to dispute the charge and apparently the room rate was misquoted and was $219/night, and the fee for the dogs was $35 EACH not $35 for both as I was informed. This hotel is nowhere near worth close to $700 for 2 nights. I went there to escape a terrible situation, and now I'm stuck with a ridiculous bill for a sub-par hotel who misinformed me at check in. NEVER AGAIN. After receiving a sub-par response from the hotel, I will add that I WAS NOT ADVISED AT THE CHECK-IN THE PROPER RATE, THE COST FOR PARKING, OR THE COST FOR TWO DOGS. Your response is consistent with the low quality of your hotel.
May 14th, 2023

Just returned from an overnight stay at Allure. Perfect location with a 15 minute walk to London Music Hall for a concert. The room was wonderful and the staff were super. But, there is no signage to show what building and direction into the parking. Even with GPS we still drove by it and had drive around the block and were guessing that the ramp was for parking. There is one elevator out of order, which wasn't too bad as it wasn't too busy. The free included breakfast was very disappointing. There was the usual cereals, toast and muffins that most places offer but for hot foods, it is seriously lacking. We happened to find in a fridge, microwavable breakfast sandwiches which were unfortunately inedible. Before I decided to write a review, I looked at a few more reviews and found the both the elevator and signage issues were spoken about more than 6 months ago. If we were going to another concert we would think about staying there again but would be prepared
May 3rd, 2023