Peter Inch & Associates Heating + Air Conditioning

Positive: Professionalism, Punctuality Service: A/C system maintenance
May 24th, 2023

A Peter Inch & Associates truck arrived at my house yesterday and I was pleased to recognize the technician. Craig Hern was here again to do the yearly service on my air conditioner. When I see him I know he will do an exceptional job. He always explains what he is doing and why. I trust his explanation when he determines if work needs to be done. Service: A/C system maintenance
May 23rd, 2023

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
May 22nd, 2023

The company effectively communicated to us the appointment reminder and we were notified that technician was on the way and he arrived early for appointment which was refreshing. Craig Hern did a great job with our annual maintenance of the A/C. He was thorough with a high level of detail which was documented for us. He was great at communicating the process and anything that we needed to know. I would/will highly recommend Peter Inch. Services: HVAC system maintenance, A/C system maintenance
May 21st, 2023

Rob visited on March 31 for routine A/C maintenance. Coincidentally there was a message on the thermostat regarding a furnace issue which Rob decided to look at before doing the A/C work. After much diligence and patience, Rob determined that the furnace needed a new motor/inducer. He called the supplier and was told the motor was on back order and they had no idea when it would arrive. April was unseasonably cold but we held out until the 25th. By this point we were not feeling positive about the situation so I phoned and voiced my concern to Murray. Within 15 minutes of hanging up, Murray called with news of a motor and said he could send Greg around the following week to do the repair which was the best news ever....so a big thanks to Murray. Greg and Nat arrived at 8 am on Thursday April 27th as promised. I had met Greg on a previous maintenance call, so I immediately felt comfortable with his proven work ethic. The repair did not prove to be easy though, as the new motor was found faulty after much determination. My heart sank, but after a few phone calls Greg was able to secure another motor. He would return later in the afternoon and hopefully get us some heat. The day ended warmly, with deserved thanks to Greg for his stellar performance, and to Nat who I'm sure learned a lot on the heals of a pro. We have only been with Peter Inch and Associates for a year, but hopefully we'll enjoy their company for several years to come. In closing, THANKS TO ROB, GREG and NAT for keeping us warm in the winter and cool in the summer. Services: A/C system maintenance, Heating system repair, Heating system maintenance
May 23rd, 2023