Intact Insurance

Was in a car accident April 8th. To date I have sent 10 emails and left as many voicemails for the adjustor. I have 1 (ONE) email from her!!! In the last week I have said call me now and then when I got no call I asked in another 2 emails for a supervisor to call me. Nothing. The service is beyond atrocious. Automobile claims should be resolved within 30 days or the insurance company is supposed to explain to you why it isn't. That would require her to contact me. I have every call and email documented and will be escalating this even higher. Do not get insurance from this company ever.
May 16th, 2023

It's not a decent company, but what insurance company is. My car was damaged in a hail storm, and I made a claim for hail damage. I drove the car for almost 2 months after the claim, and I got a call that it was not repairable, and a tow truck was showing up to pick it up. I did receive a payout for the car, but with the Covid market we have now, I couldn't find a comparable car to replace it. Just used cars on kijiji, which is what they recommended. I m so frustrated and was left stranded, and it really isn't fair. I tried to tell them to cancel the claim, I'd buy my car back and drive as I have been, and they could care less. I was told they don't sell used cars. But it was my car! I'd give a negative star review for this horrible customer service. I don't know how you people sleep at night. No response is needed, and no, I will not contact customer service so I can sit on hold for 2 hours to talk about this.
Apr 11th, 2023

Terrible
Apr 3rd, 2023

Horrible. The worst company to deal with ever. Incompetent adjusters. Scammer contractors all working together to try not to pay anyone when stuff happens
Mar 15th, 2023

They deal with my vehicles. Super friendly service. Although would like cheaper insurance haha.
Mar 12th, 2023