TVCC - formerly Thames Valley Children's Centre

So disappointed with our experience and lack of compassion for our family and care for.our son.
May 9th, 2023

Jan 27th, 2023

This review is specific to the speech therapy area of the Children's Centre. I started with the program back when my son was 21 months old. At this time he was saying 0 words. We had concerns and so we went to the free resource. I was enrolled in a class and that lasted 10 weeks. During this time we still continued to see no progress in my son. The class ended and we were told that they would do a check in 3 months after the ending of the class. Well after about a month when we were working with my son at home we still did not see progress I called the speech pathologist who taught the class and explained my concerns. I scheduled an appt 1 MONTH OUT from this phone call. We had to go through all the initial steps again that I had to do back at the start of the class because he was now a little older so I guess we had to do this all over again. The first appt was mainly that. Doing all of the intial stuff yet again and was barely any working with my son. We then scheduled another appt a month away from this appt. At this appt, the pathologist finally actively worked with my son and his speech. It was in this appt that we were told "well guys I don't really know what to do here". Awesome. Again scheduled another appt a month out but before this appt happened I received a call from the secretary of the centre saying that our pathologist would be out indefinitely and that all the appts had to be cancelled and we would hear back from them once they returned to the office. No other information was given. This was at the beginning of June. It is now the end of September and we are just now hearing back from them for a different pathologist. Luckily, we were able to find a way to afford going to private speech therapy about 2 months ago and this has been huge for my son! He's saying all sorts of things now. We also get seen every 2 weeks instead of just once a month. I do not recommend tvcc. The positive is that the people seem very friendly. If you can, avoid this free service and go private! My son improved more over a month's time with a private speech therapist than he ever did in the 7 months of going here.
Aug 20th, 2019

Every one is friendly ,,they are in help , amazing place And people
Apr 7th, 2019

May 14th, 2018