East London Animal Hospital

May 19, 2023 This is a long one but a good one, buckle up. The worst thing happened to me tonight. I was walking my beautiful 16 year baby chihuahua and she was attacked by another dog in my co-op. I rushed to the so-called emergency vet on Adelaide Rd, but they're closed on Fridays and Saturdays, which makes NO BLOODY SENSE, GUVNA. So, I trucked on to the next place that was open after 5pm on a Friday evening of a long weekend, no less. Hamilton Rd Animal Clinic or some such place. The dawgtor there examines my girl, who is bleeding everywhere, all over me, all over her blankets, just everywhere. I'm bawling my eyes out. I'm just a wreck. This guy listens to her lungs, tells me that she has an infection, and that she'll likely die on the operating table while he's putting her back together from the attack. So, I start wailing. But I have to chance it, right? So, I pull it together as much as I can and he gets the bill together and it's gonna be THREE THOUSAND DOLLARS!!!! Now, I love my dog more than I love nearly any other living thing on this earth, but that's a lot. And I'm thinking, doesn't anyone just love animals anymore? They're just out for the money. I leave there and finally head to East London Animal Hospital, where I should have started. I run in there with my bleeding baby in my arms, I'm covered in blood, it look like we've been through a massacre, and I yell "MY BABY WAS ATTACKED AND YOU HAVE TO HELP HER". And the tech showed me straight into an exam room, sent the dawgtor right in, he reassured me that he could help my princess and get her fixed up, that it would NOT cost me a down payment on a dozen eggs, and that she would come out the side. Also, he would treat her lung infection and heart issue on the spot. I don't even get that from my own vet! It ended up being a third of the cost the last place quoted me, my girl was in good hands the entire time, and now she's resting comfortably in her bed. All in all, 10/5 stars. Follow up care promises to be just as wonderful as the emergency surgery was. Would highly recommend. Two paws up!
May 19th, 2023

1.the kept calling my cat a male even tho he was a female 2.they gave him multiple injections which where meant for male cats even tho she was a female 3.they wrote male in my pet book so every vet that wouldnt check would think he was a male 4.they told me to put him down 5.this one I put to hate on them for the horrendous service 6.i have spent more than 20k at that veterinary 7.i would personally give 0 stars if possible 8.this one is just for hate
Apr 30th, 2023

Brought my dog Cooper in there earlier today. I was a little stressed out from losing my wallet earlier that day but these guys were extremely accommodating and helpful and even tho i figured out a different way to pay thru my phone they were still going to give my dog everything it needed and let me come back to pay if the phone thing didn't work which was really awesome. Everyone here is REALLY nice and very good at their jobs. I highly recommend these guys.
Apr 28th, 2023

The staff are always super helpful and easy to book appointments
Apr 22nd, 2023

We took my sons cat there for an emergency. It had vomited a piece of string and then continued vomiting. Wouldn't eat or drink. They did blood work and x rays which they said would only show anything if he swallowed metal. Gave us the all clear with the two tests they did. Sent us home with a med to stop vomiting and a second one to stimulate appetite. My son just followed the instructions on the packages and couldn't figure out why the cat was sedated all the time. Then he realized that the meds were mislabeled. The one to stimulate appetite was supposed to be given every 3 days but it was actually in the package for the one to stop the nausea which was to be given daily. He called the vet and told them and they denied the error but the error is obvious. He didn't change the labels. A few days later the cat is worse because it was sedated for 3 days and not drinking. Took it to my vet and as soon as we mentioned the string they looked under its tongue and found another one that went down into his digestive tract. Had to take it in for emergency surgery to remove. Waste of the $800 I spent at this vet. Save your money!
May 17th, 2023