Sears Animal Hospital & Pet Rehabilitation

I had the opportunity to take my senior cat to this veterinary clinic today, from the phone call with them this morning to the end of the visit, it was an amazing experience they are so friendly and super nice, every one of them who works here. Dr Petra was so kind and understanding, she examined JD my 18+ year kitty, she gave him laser therapy and pain medication, I would not hesitate to bring JD back here. It was such a positive visit. They fit him in within 2 hrs of calling them, overall a great experience for both JD and myself. Thank you all so much. Diane
May 11th, 2023

I will start with the entrance to the veterinarian. I felt worse than doing a paperwork in government offices, the receptionists serve you as if they were bored or angry, the same when they make the charge. As for the veterinary technician who receives the pets, she is great, very kind and explains everything in detail, she treats your pet with love and respect. The vet did a "general" check up for my dog which was really too superficial for me, very lacking in detail. When I went to make the payment I was charged almost $90 for the check up and his first dose of vaccination. Then the scheduling of the vaccinations was very followed and each inspection cost around 100 dollars (they made me go 4 times) I am really not very satisfied with the service. I went to another vet where I confirmed that the costs and protocols of this vet are very exaggerated, it is fine to pay for the service but I think it is an abuse.
May 6th, 2023

The staff went above and beyond for my husky and did not overcharge me either. Phenomenal service
Apr 16th, 2023

Great vets and staff
Apr 10th, 2023

Over the years I have experienced the full gamut with Sears - sickness, health, life, death. The kindness and care that the staff exude in every interaction is truly palpable - towards both pet and human. I have (briefly) taken pets to other practices in the past and the personal nature at which the vets and staff here operate is unparalleled. Whether it is a tech coming outside to administer vaccines to a fearful pup, finding time to see a sick cat last minute, or Dr. Bonnie asking about a family member who she may only have met a handful of times: it is clear that you and your pets are more than just a number on a file. Contrary to some other reviewers' experiences, staff have always been up-front about financials and I have never felt pressure to spend money on elective procedures or had any real surprises at invoice time.
Apr 1st, 2023