Pro Desk at The Home Depot

The staff at the Pro Desk at The Home Depot are very productive and helpful & they try their very best to have materials delivered on time everyday!!
May 9th, 2022

Apr 17th, 2022

(Translated by Google) I received the pick-up email on August 27th, and I went there at noon on the 28th. As a result, they only found one of the two boxes at the pick-up place, and the two went to the warehouse to look for it, but they both said they couldn't find it. Then a manager said they would continue to check and call me in two hours. As a result, no call was received. After 7 o'clock in the afternoon, I took the initiative to call. The person who answered the phone said to check for me, and called me 20 minutes later, but he didn't call. I went shopping the next day, and by the way, I paid attention to my things again, and there was still one less. Check again. still none. Ask them to find a manager or someone who can fix the problem. One came and said it was Sunday and no one was around to fix the problem. Give me a refund if it doesn't work. I said that tools can help me do my work, but money does not have this function, so I just want machines. I asked her if the item is usually not available, should I order another one immediately and look for it later. She said it would have to wait until Monday. Then he told me to come back the next day, regardless of whether the item was there or not, I would get 100 back. Seeing that she couldn't solve any problems, I had no choice but to comfort her and leave. On the third day, Monday afternoon, Lixin's boss was shopping at Home Depot and asked her if he wanted to visit. I forwarded the email to her. After a while, everything was said. It's just that they don't seem to know about the money back. I described the appearance of the manager on the first day, and they went to find someone. During the search, a staff member next to me asked if he needed help, and my boss made another appeal. He just operated in the system, found the message from the manager the day before, and then returned. (Original) 82728720 100 homedepot
Jan 10th, 2022

Apr 11th, 2021

4.5 stars? It's unbelievable. I was confused by a female cashier at the self-service cash register today. How could it be so rude, are you the dictator of this store? Are you a manager? Then it shouldn't be more serious, is it? Is there the most basic respect? Jesus!
Nov 25th, 2020