MGA Entertainment

Doesnt even deserve one star. Worst customer service ever. Wont replace broken parts. Dont waste your money on these cheap toys because this company does not stand behind their product. Not too concerned about children being brokenhearted. All about the money.
Apr 16th, 2023

Defective products and poor customer service.
Oct 31st, 2021

My granddaughter received a rainbow high doll as an early Christmas present from a friend. Within hours, one of the shoe accessories was broken. We had to glue it to calm my granddaughter down. I tried several times to get the shoes on the doll and it was impossible. I contacted MGA and explained. I provided a pic of the doll and the UPC from the packaging. They insisted they needed a receipt. I was not going to go to my friend to get the receipt as I didnt want to upset her. These dolls are so overpriced and extremely poor quality. MGA did nothing to help. What would it cost them to provide replacement accessories? A few cents. Dont waste your $ on their products!
Jul 3rd, 2021

My daughter is a big fan of you She known you since dh was little
Apr 16th, 2021

Poor customer service after waiting 26 plus minutes got an your out of luck. This was a gift and its broke and unopened. I thought maybe I could take it to a store and exchange it but the 2 stores I tried (different locations but 2 different retailers) are sold out.
Aug 30th, 2019