HTL DENTAL - Markham

I had very bad experience with dr Li and her associates today when I did my teeth wash and fixing teeth at Markham location 11am at April 27.2023. First of all , they was talking too much non sense things and make jokes lots in front of me . I feel like they not respect me as a patient . Not professional at all .Especially her assistant, she even said my teeth looks like over 60 years old . Very rude .very unprofessional. Very terrible service . And also they said I had too much saliva . All makes me feel very upset for this service . Very unprofessional. Very bad experience. I never had this bad experience before in other clinics. They told me I had too much saliva. In front of me .the ends up , they didnt give me any paper to sign confirm with my payments . I have insurance coverage. But they at least should let me know how much they charged. All ended up with unprofessional and rude service . This is Canada , very polite country. every job SHOULD be RESPECTED to people. This clinic SHOULD Shut down immediately. And I already submitted my complaints to Ontario consumer agency for this issue .
Apr 30th, 2023

Booked at 0945am on Sunday and arrived on time but told booked at 1145am without any previous notification or reminder call. No explanation no apologize but blaming patient. Real rude and unprofessional dental clinic.
Sep 2nd, 2022

The doctors and staffs at this clinic are very professional and friendly. Their great dental care and warm-hearted services make me & my families' every visit a pleasant and beneficial experience. I highly recommend HTL Dental, your dental health deserves great care and HTL is the right place can assure that.
May 20th, 2022

(Translated by Google) Brushing your teeth can wash your mouth so badly, it's the first time I've encountered it (Original)
Apr 24th, 2022

very poor communication skills. Hung up the phone on me in the middle of having a conversation.
Mar 19th, 2022