中国电信 - 加拿大(王府井店) - CTExcel King Square

Esmeralda _{on Google}

Jul 27th, 2022

(Translated by Google) China Telecom coaxed me to join the network with cheap prices in the first year, and then raised the price in the second year. I called the customer service to ask why, only to find out that the first year is a discount period, but no one told me when I applied for the card. During the discount period, the agent didnt tell me a word, and asked the customer service why no one explained that the price would increase in the second year, but the customer service replied: We didnt say that the price would increase, but we didnt say that there would be no price increase either! I was speechless after hearing the answer! There is no room for negotiation on the price, so you must ask clearly when you choose. Don't find out later like me, I feel cheated! During the period of use, the network was disconnected several times, and there was no signal! It's scary in an emergency!
(Original)