Scotiabank

Very professional and helpful staff!
Mar 27th, 2023

Literally the worst Scotia Customer Service you could ever get. Their assistants are talking and I spent my 10 minutes in the waiting for other teller to come to help me. If we could get coins at ATM machine, I would never go to these cheap customers service banks. No respect for peoples time, they just talking in the corners. WORST BANK
Mar 19th, 2023

I been to the bank now 3 times and the doors were closed early where the ATM is I'm tried of going to get money out and the door is closed please do something about this.
Jan 21st, 2023

There is no common sense in staff. Either change the staff or at least train the manager coz even she doesn't know anything. They keep making fool of customers with their own rules that no other branch have. I just needed to change a spelling mistake in my employers information, which they updated on phone. The branch people asked me to get a hard copy of my paystub. i showed my paystub on the phone, they refused. I dont own a printer. When i asked why, couldn't you change something that you guys updated on the phone without any proofs then she went and asked the manager. The manager was equally illiterate. I had to drive in a hurry to another branch for the same. Another branch changed it right away without asking anything. I told that branch about the incident, and they apologized for the inconvenience caused because of this branch. They also said there were no such requirements, and it was a 2 minute job. The manager should be changed cuz she's the one responsible for training the staff but how would she when she herself dosent know anything.
Feb 21st, 2023

This is by far the worst branch, utterly useless now. Keeping both doors locked to the vestibule with the ONLY 2 ATMs and preventing us from conducting ANY banking after 5pm defeats the purpose of having ATMs at all. After numerous complaints to customer service in this regard I can only assume that this too is now outsourced to a call centre overseas. The front doors have been locked for YEARS now, even during banking hours. Wish there was anybody right here at home left in charge to look into this. The gall to leave a note on the door suggesting travel to a different branch. Spend your precious gas or take a bus and extra time out of your day OR pay the additional fees incurred to use a different ATM just to accommodate them. As they continue to leave the non functional card reader on the door for decoration.
Jan 28th, 2023