Coswick Canada Inc.

I had an absolutely awful experience with Coswick Canada. I have never written a negative review about any company, but cannot believe this company is allowed to lie and manipulate clients like this. I ordered custom floors in select grade in Vanilla in June 2022. I was promised the floors in end of August. My floors arrived delayed at the end of November in an absolutely awful grade with extreme discolouration. Not even close to the select grade I had chosen in their showroom or the multiple samples they sent home with me. A salesperson at their distribution company agreed the floors I received were awful and the salesperson lied to you to close the sale. After attempting to reach a resolution with the company for 2 months I was still not provided any compensation for the 6 months delay in my renovation project. My flooring installer said he had a client in the past with the exact same experience with Coswick. When I went to the Coswick distributor CDS to discuss my issue there was another client in the showroom who was so yelling and screaming they were so upset the floors they received looked nothing like what they ordered. I wrote the president of Coswick Canada in first week of December 2022 expressing my dissatisfaction and never received a response. Beware of this company.
Jan 6th, 2023

Received a very bizarre phone call from a girl who introduced herself as "Mary" from Coswick Canada who offered to sell me some hardwood floors. What is strange here is that not only did she sound nervous and confused, but I had NEVER contacted these people or ever hinted at ANY interest in buying a new floor! In fact I live in an apartment so it seems Mary is PULLING NAMES OUT OF A PHONE BOOK. Now what kind of moron would think you can sell a $10,000 hardwood floor to random people out of a phone book?! Whoever runs this clown company or does their marketing should be driving a forklift or delivering PIZZA. I feel sorry for "Mary" working under that kind of management.... EDITED TO ADD: What kind of lame answer is that? Of course I'm not a customer it was your amateur marketing that tried to sell me a floor when I have never approached your company and never will!
Feb 19th, 2022

I was very impressed with the quality of flooring available with coswick. It really has added a wow factor to our condo! Olexsandra was very supportive and really helped us through the selection process
Jan 27th, 2022

Coswick's herringbone flooring has become the centrepiece of our renovationa little bit of Europe in a Toronto Edwardian semi. We looked at flooring options for several months and found the engineered hardwood from Coswick was unique and definitely the most natural looking. And Mary Cher was extremely helpful from start to finish, I wish all suppliers were as helpful and communicative as she was.
Nov 16th, 2021

Coswick products were recommended to me by a flooring company I researched and the salesperson there didn't have any samples (all out) so sent me directly to Coswick in Mississauga to pick up samples. Met Marina who was extremely helpful in selecting the style for my home. Brushed & oiled Vanilla colour. I just love it and its provided my home with a fresh and updated look. I didn't use a Coswick referral for installation but took great comfort that Marina did know the installer I was using and gave good reviews. She really knows the product and the industry players. Coswick hardwood flooring is simply excellent and the pricing is very reasonable. Its worthwhile checking it out and you won't be disappointed. Marina is an excellent resource.
Aug 11th, 2021