Residence Inn by Marriott Toronto Mississauga West

Clean, spacious with all the conveniences. Location is great, very close to restaurants, Cineplex, and other attractions. Rooms : 5/5 | Service : 5/5 | Location : 5/5 Hotel highlights Great view, Quiet, Kid-friendly, Great value, High-tech More
May 13th, 2023

Apr 28th, 2023

Very nice in every aspect
Apr 20th, 2023

Apr 6th, 2023

DO NOT WASTE YOUR MONEY! RACIAL PROFILING AND TERRIBLE SERVICE! The worst place I have stayed in! The staff is not friendly. The room we stayed in had a sofa bed and there was the biggest blood stain on the mattress. We asked for the mattress to be changed and they claimed to be ordering a new one yet never gave us credit or attempted to solve the issue. Not to mention we got charged $56 for a blow dryer that was never used. Keep In mind that room was occupied immediately and we got charged 3 days later. I assume this was a racial profiling. I have stayed in various hotels including Marriotts and have never experienced such poor customer service and treatment. The staff lies when asked questions, the cleaners do nothing but change towels and kitchen trash bags only when asked one a week. We slept with the same sheets for 10 entire days. The front desk staff are only welcoming until you are an official guest. The only plus is the elder lady at the restaurant she was wonderful otherwise I would never recommend this to anyone I know or anyone looking to book.
Apr 3rd, 2023