Western Union Agent Location

They was charging double fees than every time I was sending from different location.
Jan 4th, 2022

Just not worth it
Apr 3rd, 2021

Western Union is taking advantage of people. My family member sent me $500 USD from Chicago, they paid the $37 USD fee on top to send the money. I go to pickup the money sent in USD and they want to pay me in Canadian Dollars. Ok fine I will take it in Canadian, but guess what.. the rate thet pay you out in is way different ($39 dollar difference) today's rate is 1.32. They paid me at 1.24. Total cost to receive payment of $500 USD was $88 Canadian. ($37USD = $49CAN to send ) plus the $39 difference in exchange rate they use. After calling customer service (worst service ever) I was told that I had to call the sender to confirm that I wanted to receive the money in USD !! Are you crazy! They specifically said that when she sent it That I was going to receive it in USD. What a joke! Consumers beware. MTCN: 824-7-50
Apr 21st, 2020

So disappointed in the service, I sent money to Mexico, the agent asked for all the info (most of it was already on file) He asked for the city and state. When the receiver tried to take out the money it turned out the agent sent it to just "Mexico". Called in, same agent named Keno was so rude and tried giving me the wrong number to call customer service about 6 times. I called back a few times telling him he was giving me the wrong number and raised his voice (literally yelling) and was saying how it was my fault. Definitely not coming back here, there are apps like WorldRemit where you don't have to deal with people like him!
Jun 30th, 2019