Grand LV Nails & Spa

First of all, I had such a bad experience with the customer service in this place. You cannot even voice out what you need to get fixed without them speaking in their language to another employee to i guess complain about you. They keep insisting to wait for the service to be done but when it was done u couldnt tell them what u are not happy about because they dont want to fix it. I have my regular salon that i go to for over a decade but i was closed by here at rockwood mall so I decided to try and got a bio gell refill in this salon. And to my surprise the place was so dirty. They used WET towel that had hair in them and nail polishes and they expect u to put your hand on that why they do your nails?! I got my nails done on sunday may 21st. I already saw bubbles same day, bad shellac quality (easily to get scratched and now my nails have broken off BECAUSE THEY DIDNT PUT ENOUGH BIO GELL on my nail hence the natural nails are breaking off with the gel. Nobody should ever pay for a BIO GEL service and even last a week?? The salon I go to it last 5 weeks and gives the best service. I have never given any review to any place but this one really deserved it. I feel sorry for the owner. You should hire people that are happy with the job theyre doing because we pay for the services and it is not cheap. It came from hard earned money. After reading on past reviews they seemed to experience the same.
May 23rd, 2023

May 19th, 2023

Amazing
May 19th, 2023

Nice place
May 19th, 2023

Good
May 19th, 2023