Mr. Lube + Tires

Its an extreme disappointment with the service I received. As a customer, I had good experience when I chose to rely on car tires change and oil change for last 8 years, and the staff was good back then. But now the staff at your this location are trainees who lack professionalism and failed to provide adequate assistance. When I visited this location, I encountered unhelpful and disinterested new employees who seemed more focused on their personal conversations than addressing my concerns. I was been informed that the service is completed, but they have just started to change my tires keeping me on wait for more than 2 hours. They have lost my tire cap in process of changing tries, its disappointing that they blamed us, and when I asked they have showed the video recordings after the removing the tries from the car. The Store Manager's attitude was rude, and lack of knowledge for the staff regarding the service left me feeling frustrated and undervalued as a customer. Services: Oil change, Tires
May 22nd, 2023

May 18th, 2023

May 13th, 2023

Services: Oil change, Tires
May 13th, 2023

Scammers
May 12th, 2023