Benjamin Moore The Paint And Paper Place

May 19th, 2023

When I first went to the PAINT & PAPER PLACE I picked out my own colour for the paint job I wanted to do. When I finish the job, it was not even close to what I wanted to match. When I went back to the store I met Mike the owner .This time I took pictures to show him the project. He picked another colour for me .He actually mixed it with the original can that I previously had purchased. It was "BANG ON" when I tried it at home . He told me that the answer was part science and part mathematics. I would strongly recommend Mike the owner of PAINT & PAPER PLACE if you need a true professional and great service ! As a real estate agent, I will surely recommend him to my clients who are either buying or selling their home and wished to paint some areas.
May 6th, 2023

Terrible customer experience from I believe the Store Manager. Yesterday, he was wearing a red Coors jacket (from what I recall). . He may have some knowledge but his delivery is rude and condescending. He needs to be counselled on basic human qualities, politeness and respect. After all, he is gainfully employed because of clients. Something to consider.
Apr 23rd, 2023

Mike sounds like a good manager from the review here. However, the service lady at the counter today displayed the worst customer service experience i ever had from paint store. I am a contractor and today had to go to rhis dundas location due to convenience. I asked the lady it i can get the matching price as my regular paint .supplier in Burlington? She asked me for the proof of receipt. Now I understand if she couldnt match the price and perhaps offered the best deal.. when i asked if she could match the price, instead of simply saying sorry i cant, or other reason, she slapped my business card on the counter and left. I picked my business card and left the store. This was he most horrible experience i have ever had. Unbelievable. No way to treat your product supporter like that even if i am not a client.
Apr 19th, 2023

This store has a great choice of stuff. A consultant Janice is extremely supportive, polite, and knowledgeable. She also offered me nice tea. That's I appreciated very much.I would highly recommend the store for any renovation projects.
Apr 16th, 2023