The Sundance Spa & Sauna Store Mississauga

We purchased the 680 Romona hot tub about a year ago and have been enjoying it since (at least 2-3 times per week) and loving it. It was during lockdown and we made our purchase over the phone and we were not even able to try or see the tub itself. Despite all, we had an excellent experience dealing with Sue, our Sales Consultant. She helped us with any questions we had and very easy to talk to. The delivery and installation was flawless Sundance personnel were very professional and knowledgeable. Any follow-up service requests were done promptly. I give it 10/10 for service by Sundance. One thing I would highly recommend is to take the electrical package if you need to have electrical work done to accommodate your new hot tub. Use the Sundance electrician instead of hiring your own electrician. The Sundance electrician knows all the proper requirements for your hot tub, so go with them. Overall, customer service with Sundance is excellent both at sales and post sales.
Feb 5th, 2023

Walter and Chris came out here in a snow storm and quickly resolved the issue. They took the time to explain what they did to fix the tub and went the extra mile to change out some of the stripped screw on the hot tub. Thanks guys!
Jan 23rd, 2023

Always great service from the Sundance team.
Dec 25th, 2022

I have had the Kingston tub going on five years now with no issues. The level of service is first rate and I actually like going to spend money at the store!! They sell you what you need only. Great group don't buy without seeing these folks first.
Nov 20th, 2022

Great customer service! After buying our hot tub, which is extremely high quality, the Sundance Spa employees have been there to help for anything and everything. We really appreciate good customer service and Sundance goes above and beyond. Highly recommended for any and all hot tub needs.
Nov 16th, 2022