Sport Chek

My newly bought mountain bikes front disc brakes doesnt brake properly (loose) when I tried riding it after assembling it at my house. Didnt want to touch it because it is complicated. Theres a free assembly by sportchek for newly bought mountain bikes. Went to their store and said that I have to pay $30 for my BRAND NEW bike to tune it. Seriously, I have to pay $30 for my brand new bike just because the front disc brake isnt working properly, which is not my fault, thats nuts. They also told me my 1 year warrantys voided since I assembled the bike at home. They did not tell me about that when I ordered the bike at this store. I tried finding the warranty at the website and its also not there. The website made it also seem easy to assemble the bike by yourself. Nevermind the warranty, but paying to service a brand new bike with less than 1km on road? Thats crazy, will never go back to this store. Time to find and support local bike shops around the area
May 6th, 2023

May 5th, 2023

The saddest excuse for a womens swim wear section
Apr 22nd, 2023

Left 2 pairs of skates to sharpen and picked them up within 10 minutes. Fast and good service!
Apr 22nd, 2023

I cannot recommend enough to not come to this store. We came in on a Sunday morning to try on shoes that online said were available in Heartland, and couldnt get any help finding inventory. There were two employees hanging out in the back, sipping drinks and visible to us while we waited. After 15 minutes, we wandered around to see if there was anyone else who could help and could only find someone at the cash register. When we asked, the woman shrugged and advised we just had to wait. After 35 minutes, and not being able to find what we needed, we left. There was very limited inventory in store, and coupled with an unhelpful staff, its not a spot I would recommend.
Apr 22nd, 2023