Penta Plumbing Ltd.

Jan 31st, 2023

We had a very complex plumbing problem. Our shower base is antique and cast cement and there was a leak in the base pipe. Other plumbers did not want to do the job as it was too complicated. Andrew Penta stepped up to the challenge and did a lot of research and found the special rare part that would fix our Fiat shower issue including the complicated installation instructions. If you need a plumber with a "We can do it" motto, Andrew at Penta plumbing is the plumber for you. Thank you Andrew! Service: Shower repair
Oct 31st, 2022

I contracted Penta Plumbing for all my plumbing needs for a new home build. It was the best decision I made on the whole project. Andrew and his team of qualified dedicated plumbing professionals took care of everything for me and more. Early in the project he recommended I replace the 50+ year old sanitary service and water system. As it happened I had my excavator on site digging the trench to install underground hydro lines. Andrew said he would come that same week to do the sanitary service and water systems if the excavator dug the trench. This saved me months and $$ and kept the project on track. This is just one example of Andrew going out of his way to keep the project moving. Andrews team installed all the plumbing fixtures and helped out with recommendations on products and suppliers. His team were very polite and clean (did not walk around with dirty boots once flooring was installed). On top of all this his pricing was very reasonable and was one of the few vendors that did not change his quote after the project started. I will use Penta plumbing for all my plumbing needs in the future and highly recommend them. Thanks Andrew & Team!!
Dec 20th, 2022

I had a number of small tasks in our 90 year old home and the technician quickly recognized that what I generally wanted was to reduce the risk of water damage. Rather than sell me on unnecessary work, he spent time providing me advice on what was and wasn't worth doing and recommending things I could do myself. And, yes, he also did good work on the tasks that were indeed worth paying for. A friend recommended them and I'm happy to do the same. Services: Sump pump installation, Plumbing leak repair
Sep 4th, 2022

I provided detail when I booked the service call, my request was ignored with the scheduled call. The company cancelled 2 dates and put me off. WHEN the plumber arrived HE WAS illequipped to handle the request and didnt bring the requested items for the job. .as unprofessional as possible...the service technician was obviously out of his depth, didn't listen to my explanation and was about to repeat a procedure which had already been tried and failed, furthermore he argued with me so i phoned the company while he was here they backed me but then told him they didn't???? How's that??? For service!!! The leak was directly related to the dripping taps and that is why I requested the taps be fixed as step 1. The taps have since been repaired by another plumber and thus has resolved the leak. You told me you would send we easher/cartridge to repair taps and you didn't...that is why I complained...I spent.an extended time describing the situation to you on the phone and explained get together we were facing a problem and that i had already reached step 1 in attempting to solve the problem. As out turned out I was correct and by stopping the drip we stopped the leak. My complaint was that you ignored my input and failed to perform the task requested. Service: Plumbing leak detection
Jul 15th, 2022