Roots

Jan 13th, 2023

(Translated by Google) Absolutely unpleasant, the treatment received by one of your employees was lousy, disrespectful and totally out of place We will never go back to this store. It's sad that they put people like that to work in customer service (Original) Absolutamente desagradable, el trato recibido por una de sus empleadas fue psimo , irrespetuoso y totalmente fuera de lugar Jams volveremos a esta tienda Es penoso que pongan a personas as a trabajar en atencin con clientes
Dec 19th, 2022

Customer service is lacking at this store. I went earlier today with my baby to buy some outfits, toque and socks for her. The 2 ladies were just at the front counter chatting to each other with their phones out and talking about how they are going to change their passwords. I walked infront of the counter and they didn't greet nor ask if they can help. I just left without buying anything.
Nov 29th, 2022

Avoid this Roots location at all cost. I love Roots' apparel and will shop online going forward and I wish I recorded the conversation I had with the racist, rude staff (Ewa ?) at this store. She was rude, unfriendly and derogatory. She refused to answer queries and walked away blabbering something in her native language. Worst part is she is still employed even after all the negative reviews this location has received because of her.
Nov 21st, 2022

The location has less collection of items compared to other locations. I like their collection of T-shirts and polos.
Aug 6th, 2022