Oral & Maxillofacial Radiology Associates

My daughter went to get an x-ray recently and I accompanied her. The staff was professional, warm and just lovely. They were very welcoming.
Dec 18th, 2021

Aug 2021: I was referred here by my kid's orthodontist. COVID screening on the website must be completed, social distancing and mask protocols in place. Wait time was only 5 min, and we were done and out the door in 20 min total. I was given a time frame of when results would be available to my orthodontist, and also some details on how to submit a claim to insurance. Receptionist and staff were professional and friendly; good experience overall.
Nov 16th, 2021

Be careful. If you want to make an insurance claim, ask for a quote first. Unfortunately I did not do that and they charged me a much higher cost than is prescribed in the Ontario Dental Association Guidelines. Obviously, the insurance company did not want to cover the whole cost of the procedure, only the part mentioned in the Guidelines. When I called Dr. Martin's assistant, she told me that's their rates and they wouldn't give a discount based on Guidelines, as they don't follow them (i.e. the Guidelines).
Apr 18th, 2020

Terrible processing of claim. My benefits provider rejected the claim that the clinic submitted on the grounds that the official referral from the dentist was not included. I had to do much running around in order to obtain this referral myself & resubmit the claim in order for it to be reimbursed.
Nov 28th, 2019

The receptionists and staff were very polite and welcoming. There was very little wait time. Overall things went smoothly and quickly.
May 3rd, 2019