Sun Life Financial North York

May 18th, 2023

Horrible service. All you get when you call for a claim is an operator telling you the status which is always pending. Then when you want to speak to a creditor they say theyll call you back and never do. No one honours a call back or an update. They kept asking for more info from doctors on prior medical history even though my injury isnt chronic. Its been 2.5 months. And I havnt seen a single payment back on my mortgage.
Aug 7th, 2022

This review is for Sunlife financial as a whole and not that specific branch. All Im going to say is that once your insurance has ended with them, they will not honour any obligations such as paying for for medical fees occurred in the last few months. They will make excuses to reject your claims until you give up. Manulife is a much better company which honours their obligations even once your agreement with them has ended.
Jul 29th, 2022

Critical: Professionalism
Apr 3rd, 2021

User friendly website and mobile app. Unbelievable quick in direct deposits after a eClaim. Submitted claim online in the evening and next day amount was already deposited in my account.
May 27th, 2018