Scotiabank

I could say this would be the worst branch, and worst Tellers for customer service. Everyone is sitting there just to make excuses and not do what they are supposed to do, which is basically giving a good customer service! The girl in glasses at this branch working as a teller shouldnt be there, as she doesnt know what shes doing except for wasting peoples time. The helpline call service is much better than this, it doesnt tell you to keep going back to the home branch unlike some of the incompetent people working in this branch. Scotiabank helpline is telling us that you are giving us false information. Slow and ridiculous service!
Mar 22nd, 2023

Mar 16th, 2023

I have a great experience banking at this location. Most of the time I only need to send an email regarding what I need and my advisor, Lily Li always helps me.
Mar 14th, 2023

I loved working with Mira, the manager from this branch. Elham Nourafkan, an advisor helped us with our services but I was not happy at all. She constantly push you to do your services as she wish and do not give you enough information.
Feb 18th, 2023

The staff is untrained and unaware of how to run a bank branch. The Filipino bank manager is clueless, he had one Asian client frustrated with him before he dealt with me, I guess being competent is not a standard these days. The untrained young Persian girl teller told me to go certify a cheque across the street at TD so I did, so I can have funds from the cheque. When returning to same young girl teller at Scotia, she told me it will be on hold for another 3 days and when I asked the Filipino manager he told me 5 days more. I told them why are you wasting my time and they actually wasted 2hrs of my time going back and forth, then driving to my home branch at Bayview Village to resolve this. The old staff was actually competent before, but looks like they have left or gone on to better things. The new collection of staff is a serious joke and by the look of the other reviews people feel the same. Avoid !
Jan 27th, 2023