TD Insurance Auto Centre

I have a very bad experience with this body shop. they repair my car but damaged another part. when I told the staff they accepted to repair it without cost but when I followed up. the general manager didn't accept. without showing me any right proof he just kept repeating that the damage was there when you brought the car. So I talked to my claim adjuster and he escalate my file. right now I am waiting for the next step.
Apr 15th, 2023

Great staff very helpful
Mar 20th, 2023

Will do anything to avoid paying legitimate claims
Mar 7th, 2023

Feb 26th, 2023

Definitely don't go here. I did two repairs there. And they didn't fix it right and forgot to install the parts. The lady at the front desk claimed I lost the part after the repair without any photo proof that it was installed correctly in the first place. And I had to put it through my dealership to prove that they didn't fix the other part correctly. The lady at the front desk is not compassionate about your problem and very defensive about the shop. Find your own shop. Or at least TD should switch the body shop to work with.
Feb 13th, 2023