Canada Life - Product Solutions Centre

waiting hours to get answer call. Garbage service!!!!!!!!!
Nov 24th, 2021

I wish I had a better platform to tell other people how bad and cheap this company is. My previous company was with "Sunlife" and they were amazing and helpful! But this comoany, their coverages are terrible! Their customer service staff are pretty rude! On hold forever! Their payments take at least two three weeks! They are old fashioned! and their website is terrible! For a lot of stuff they ask you send it by mail! Who does that in 2019!!! Not recommended at all!
Mar 3rd, 2020

Canada Life is just rebranded Great-West Life. They rebranded because Great-West Life had such poor reviews but the company has changed it's name only, not its practices. Recently I have been trying to get reimbursed for covered prescription drugs. After multiple visits to my doctor to get extra paperwork filled out they still rejected the legitimate claim because of a mistake Canada Life made. Their solution to the mistake they made is for me to once again visit my doctor to get more paperwork filled out. This company has cost me more in lost pay because of unnecessary doctors visits than the prescription is worth. It's a huge waste of doctor resources and my time. People only use Canada Life because they have never had to make a claim or they are forced to by their employer.
Feb 2nd, 2020