Lastman's Bad Boy

I purchased a washer and was told delivery would be 2 to 3 weeks. It's a month later and I'm still waiting. I keep calling and they say they will call me back with an ETA but nothing! Very poor customer service. I wouldn't go back after this experience.
May 19th, 2023

Professional advice and staff (Fatemah) gave us time to make our own choice. We felt at ease knowing than we worked without rush, we are Happy to come back to get some items
May 19th, 2023

May 14th, 2023

I wouldn't even give one star if possible. I had the worst experience with Bad Boy especially the Finch location. Almost two years ago, I booked all my home appliances with Bad Boy, and they assured me that whenever my closing date would arrive, my builder will contact them and they'll deliver all the appliances few days before the closing. I selected all the upgraded appliances that I wanted and paid for the appliances in full. I was once again explicitly told that once the closing date will come the builders will reach out to the Bad Boy team and they will then sent the appliances the house. On the closing day, I saw that all the appliances were missing. Then I went to their location to remind them of my closing and that I need the appliances delivered to my house. To which they replied that they don't have ANYTHING in stock at the moment and they dont know when everything will arrive. What kind of service are they even running? After going back and forth couple of times to their location, they somehow got the stove and refrigerator in stock and delivered that a week after our closing. However I am still missing the dishwasher, washer and dryer. Theyre saying that the washer and dryer are discontinued and theyre not able to locate them; however they took the money in full. I went to their store multiple times now and each time theyre saying to wait till next week, well let you know. They are so unprofessional with their costumers. It has been over two months almost that I had been visiting them and calling them and each time they ask for an extra week. Really disappointed with their service. How is my family suppose to carry on with our daily lives without essential appliances. Future buyers please be aware, they don't know anything about their stock.
May 14th, 2023

Great deals...fatemeh its the best
May 11th, 2023