MedicAlert Foundation Canada

I was very disappointed receiving my wallet card this year when renewed. Instead of thick paper, pink background and larger type which is easy for anyone to read they have now changed it to a black and white regular paper with tiny print. It is VERY hard to read the info on the paper now and will crumple easily. It makes it difficult for those of us who don't have perfect eyesight. Why was this altered Medic Alert?
May 17th, 2023

Without a doubt the worst experience I have ever had with a renewing a service plan for anything. The new and "updated" online system is beyond frustrating, confusing, and time consuming at each step of the way. And, it's impossible to get through to customer service on the phone for help. At this point, I have information that I cannot renew because I have already renewed--and also that I must renew immediately.
May 5th, 2023

I should have looked at the reviews before ordering. Bought my mom a second bracelet because she lost her first one. How, I don't know as she was unable to remove it. A less expensive one this time, however so cheap and the clasp was so chinsy. Don't get fooled by this service as I did. Get one made through a jewelry or pharmacy.
Apr 23rd, 2023

Can't wait for my new bracelet
Apr 8th, 2023

(Translated by Google) Sunday March 12, 2023 Regarding the MedicAlert Foundation, I am very disappointed that they have made changes to their website. They thought it would be easier for their members but it is more difficult. Friday I tried by myself to access my file to update it and it did not work since I never received the email notifying me of the latest changes. I had to communicate with them. They called me back. And to do what age told me to do that took at least 2 hours. She must have changed my email address to the correct one. Then I received a temporary password that I had to enter and then change it. In short, it didn't work. It was only later that I realized that the agent contacted her technical department. There I want to complete my membership for 1 year. I sent them several emails and forms via their website, I called them several times. It's the weekend. I hope that all my steps will lead to a satisfactory result very soon. For all these reasons I give them 3 stars. (Original) Dimanche le 12 mars 2023 Concernant la Fondation MedicAlert, je suis trs due quils aient apports des modifications leur site internet. Ils ont cru que ce serait plus facile pour leurs membres mais cest plus difficile. Vendredi jai essay par moi-mme daccder mon dossier pour le mettre jour et a na pas fonctionn puisque je nai jamais reu le courriel mavertissant des dernires modifications. Jai d communiquer avec eux. Ils mont rappeler. Et pour faire ce que lge te ma dis de faire a pris au moins 2 heures. Elle a d changer mon adresse courriel pour la bonne. Ensuite jai reu un mot de passe temporaire que jai d entrer puis le changer. Bref a na pas fonctionn. Ce nest que plus tard que je me suis aperu que lagente a communiqu avec son service technique. L je veux complter mon adhsion pour 1 an. Je leur ai envoy plusieurs courriels et formulaires via leur site internet, je les ai appel plusieurs fois. Cest la fin de semaine. Jespre que toutes mes dmarches aboutiront un rsultat satisfaisant trs bientt. Pour toute ces raison je leur accorde 3 toiles.
Mar 19th, 2023