Bathurst Village Market

I have but one question for the owner of this market: What on earth do you do to your workers to make them so grouchy, sad and just downright upset all the time? I mean, one has to wonder if youve hired a bunch of illegal, undocumented workers who are being held against their will and forced to work. Because thats what it feels like as a customer. Your hired help hate their jobs. Pretty sure they dont like the people who come into your store either; you know, the people who support you, the people who make their jobs possible. Yeah, those people. Doesnt make for good customer relations. Thats for sure
May 23rd, 2023

May 21st, 2023

This place has the rudest staff ever. I will never come here again. Everyone who works here is pathetically unhappy.
May 20th, 2023

Wanted to come in on a Sunday afternoon with my daughter to get a couple of veggies... Didn't have a bike lock so opened the door and asked cashier nicely (middle aged, dark short hair) if I could walk in briefly with my daughter sitting on her bike seat. The attitude and eye roll I got was as of if was talking to an 8 year old. Didn't even say yes or no, just rolled her eyes and shrugged her shoulder. Jesus......
May 20th, 2023

As non Russian speaking customers, my husband and I were discriminated against and treated horribly. We were made to feel like we did not belong. And all we wanted to do was shop. The deli counter staff made it very difficult for us to be served. The cheese counter person flat out refused to serve me until I confirmed with another store worker that the cheese counter was in fact open until 9pm - meanwhile, the lady at the cheese counter said they were closed. This was just after 8pm. She ended up making me feel like she was doing me a favour by serving me. I have never encountered such ill-mannered customer service in my life. The unprofessionalism is far too much. I am shocked the workers get away with such behaviour towards their customers. We spent a good amount of money in your store, yet we were made to feel incredibly unwelcome. Your staff treated us like garbage. Your staff clearly do not appreciate outsiders coming into your store to financially support you. Your staff made this more than clear to us. If you do not speak Russian, do not spend your money here. They will make you feel uncomfortable and will treat you disrespectfully. They dont care if they insult you. I genuinely left there feeling so unbelievably embarrassed. Its a complete shame because I was originally excited to explore this grocery store. My husband and I really like the deli, bakery options and imported goods, but the staff that work here have made it very clear to us that we are simply not welcome. Even the lady at the checkout was unbelievably rude to us. She had a miserable look on her face and refused any sort of eye contact. It was a disgustingly gross experience to say the least. If I could give zero stars I would.
May 18th, 2023