Lau Helena Dr

When calling to scheduling my appointment she called my mother instead of me. I am a 23 year old adult, my mother should not have been contacted. Once I was notified of this, I called back, no answer and left a message. Weeks went by with no call back. Called again and got her. I did not receive an apology for calling the wrong number but instead received a salty apology for a lack of returning my call "ugh well sorry I was on vacation" said with dismiss and attitude. She proceeds to book my appointment and stated within the next hour or 2 I would be emailed next steps for before my appointment at the hospital, along with a questionnaire I was to fill out and send back. This was never sent. Safe to say the lack of professionalism is notable.
Jan 5th, 2023

She is a wonderful doctor. Caring and compassionate.
Aug 10th, 2020

Awful doctor. Accusatory and not helpful.I was referred by a surgeon. Asks me why Im there. I visit doctors for no reason other than to waste time. SMH.
Nov 12th, 2019

Jul 6th, 2019

She is caring, empathetic, dedicated and knowledgeable. She takes the time to listen to you, assess the possible causes of your problem and order up the necessary tests needed for a conclusion. What more could one ask for from a doctor.
Jun 22nd, 2019