Unique Appliances

John and Aureno in service will lie about any warranty claim and the entire company will ignore 99% of your attempts for a legitimate claim. Don't let this place answers the phone. The only reason to buy from this company because of the pretty colors. Once real appliance companies figure out how to paint, these people will rightfully be out of business. UPDATING to three stars. They finally got around to sending the part out. It was like pulling teeth trying to get him to send it but it finally came.
Mar 21st, 2023

D'ont do business with this company. I baught a off grid gas range 2000$ three years ago - I had many problems. They paid the first repair (about 700$ including parts they provided). But the product had a design problem. Immpossible to use the oven. It was e recurring problem. Impossible to repair. I had to throw my new Unique range and buy a Samsung.
Jan 3rd, 2023

I purchased a Unique Retro 30 gas range in July 2022. I had an issue with the oven not staying lit below 375 degrees. After several attempts to repair the oven and many phone calls and emails I received a new gas range in 2 days directly from the manufacturer. I have to thank Jorge in Unique customer service for being so kind and patient. I am now able to cook Thanksgiving dinner! I love the look of the range and now that the oven stays lit I love the appliance. Thanks again Jorge!
Nov 14th, 2022

Excellent service. Emailed Jorgue and 4 days later defected part delivered at my door, no charge. Merci Unique
Sep 23rd, 2022

Purchased 6 cf 12/24 volt fridge from Home Depot only because the Unique website and Home Depot website both state Danfoss/Secop compressors are used. Fridge I received came with a HUAYI compressor which is very noisy. HUAYI website makes no mention of Danfoss/Secop compressors..............
Sep 22nd, 2022