Halton Iron Works & Engineering

Halton Iron Works purchased the company who had done railings for us in 2013 (Architectural Iron Works). I was wrong in assuming when a company buys the assets of another company, they also buy the liabilities (including honouring warranties). The railings began rusting and the powder coating flaking off by 2018. I reached out to Halton Iron Works for their advice and recommendations from 2019 through mid-2021, but received no response from them for about 18 months (maybe somewhat due to COVID closures, which I understand). I finally went to Better Business Bureau but they were not able to get a response from the company either and the case was closed as "Unanswered". After my BBB complaint, Halton Iron Works finally responded to my messages with this: "As a result, we will no longer give you a good rate on maintenance services and it will now cost you more to go with another supplier." Now my railings are an eyesore instead of the lovely feature they once were. The good thing is that they acknowledge the processes used in the past were not reliable and they have "improved the painting process to a more durable solution". If you order railings from this company, be sure you get the improved painting process, and be sure you know how your warranty will be handled, should something go awry.
Oct 29th, 2022

We used Ryan and his amazing team to restore out gates. They are creative and make great suggestions and Erika is also great to work with. She handles the admin function and make sure everything goes smooth. We communicated from start to finish on all details about the gates. The crew were very easy to work with, fun and open and experienced. Upon installation, the crew put their heart and soul to make sure the gate was hang properly. The gates look amazing and our rusty gates are new again. They did an amazing job and would definitely recommend.
Feb 10th, 2022

Great quality products, awesome service!
Jun 26th, 2020