Bikini Village Oakville Place

As much as this store has a good selection of items, the customer service is sub par. I wen in with the the goal of picking up at least an item or two for an upcoming beach trip. Not so much. There was some confusion around the sale and what the actual item pricing was. After reconfirming that purchasing two items would yield 50% off marked sale prices, I tried on a few more things. Second round of dressing and undressing. Most people trying on swimsuits would understand how painful this actually is. I made another selection that had me purchasing two items. Expecting to receive the stated offer, the clerk that helped me - Leanna, who was very nice- had a problem ringing in my purchase with the discount applied. They had to call the assistant manager, who had left the store, to help support them with the issue. When she came back, she advised that one of the items I had selected was actually priced wrong. She would honour that sale price but not the overall discount of 50% off. Apparently their error was my fault. So much more to say but ultimately I am writing this review and never going back. The situation was handled poorly.
Mar 23rd, 2023

My experience was great. And I tried over 5 different types of tops and one one piece. The staff with a bun was nice to me, and follow up hows each one looking. And asked me whether I got the right size. At the end I got the one piece pattern and I loved it!
Aug 12th, 2022

I will not return here. I bought a bikini and a swim suit spending 261.00 on both. Two weeks later the underwire came through on the bathing suit. I tried to exchange it but they didnt have my size. I saw another I liked for 15.00 more and they would not give to me at the same price as the other. I either had to return and get my money back and out of a bathing suit or pay the extra. You would think after spending 261.00 and having a defect they could make a concession! I have to say for the money you spend here bad quality and bad customer service.
Oct 30th, 2021

Jada is a fantastic employee and picked out a gorgeous suit I never would have thought to try. Im so happy with my experience and bathing suit!
Oct 1st, 2021

Super pleasant and helpful staff, very helpful with suggestions and non- judgemental - 10/10
Jun 15th, 2021