Plumbing Smith The
Chamber Rating
-
faye
Couldnt seem to get replys ..phoned at 7:30a.m. when they finally called.finally went to someone else..
Jan 7th, 2021 -
Yvonne Carns
I first called this company based on a neighbor's recommendation back in July. At that time I paid $540 for the annual rodding MAINTENANCE of my sewer and to remedy a small leak associated with my dishwasher. The employee who came out (not Kevin, the owner) said that I most likely wouldn't need to call them again for a couple of years, and that my sewer seemed to be in good shape. This was nice to hear, as I had been having this done annually up to this point. You could imagine my surprise when 4.5 months later I noticed a small amount of standing water outside of the drain in my laundry room. This had NEVER happened previously. So I called them back. The same guy who rodded my sewer in July came out again today and said that I would need to have them rod the sewer AGAIN. Then they charged me another $425 for re-rodding it and for removing and re-setting a toilet (15 min job, maximum.). When I complained and asked them why I was being charged so much again for the rodding, after the worker told me that I should be fine for 2 years, they said they would give me $100 off and only charge me $350 for the second rodding, not the standard $450. Plus they added on $75 for the toilet re-setting. This seems like bad business to me. When I called them out in July, there were no issues with my sewer, I just had them do the maintenance on it, and then this happened in December. I feel like under the circumstances, they should have only charged me 50% of the normal rodding fee, since they didn't do a good job 4 months ago. I will be looking for a new plumber. These guys are expensive and they don't stand behind their work.
Oct 15th, 2020
Contact Info
- 519-855-6437
Questions & Answers
Q What is the phone number for Plumbing Smith The?
A The phone number for Plumbing Smith The is: 519-855-6437.
Q Where is Plumbing Smith The located?
A Plumbing Smith The is located at , Orangeville, ON L9W 2Y9
Q How is Plumbing Smith The rated?
A Plumbing Smith The has a 2.0 Star Rating from 2 reviewers.
Ratings and Reviews
Plumbing Smith The
Overall Rating
Overall Rating
( 2 Reviews )faye on Google
Couldnt seem to get replys ..phoned at 7:30a.m. when they finally called.finally went to someone else..
Yvonne Carns on Google
I first called this company based on a neighbor's recommendation back in July. At that time I paid $540 for the annual rodding MAINTENANCE of my sewer and to remedy a small leak associated with my dishwasher. The employee who came out (not Kevin, the owner) said that I most likely wouldn't need to call them again for a couple of years, and that my sewer seemed to be in good shape. This was nice to hear, as I had been having this done annually up to this point.
You could imagine my surprise when 4.5 months later I noticed a small amount of standing water outside of the drain in my laundry room. This had NEVER happened previously. So I called them back.
The same guy who rodded my sewer in July came out again today and said that I would need to have them rod the sewer AGAIN. Then they charged me another $425 for re-rodding it and for removing and re-setting a toilet (15 min job, maximum.).
When I complained and asked them why I was being charged so much again for the rodding, after the worker told me that I should be fine for 2 years, they said they would give me $100 off and only charge me $350 for the second rodding, not the standard $450. Plus they added on $75 for the toilet re-setting.
This seems like bad business to me. When I called them out in July, there were no issues with my sewer, I just had them do the maintenance on it, and then this happened in December. I feel like under the circumstances, they should have only charged me 50% of the normal rodding fee, since they didn't do a good job 4 months ago.
I will be looking for a new plumber. These guys are expensive and they don't stand behind their work.
Overall Rating
Overall Rating
( 2 Reviews )Write a Review
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