New Wave Spas & Pool Services

Feb 3rd, 2023

Well stocked store. Staff are very responsive to anything you need, over phone, by email, text and in person. Stephanie is a real pool pro!
Jan 31st, 2023

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Service: Hot tub equipment repair
Jan 20th, 2023

Our hot tub topside controller was non responsive the week before Christmas. Called New Wave and Cathy asked me to send photos. I did this on a Sunday, she replied to my email that day when the store was closed. Cathy ordered the part on Monday and told me Dave would be at our house Thursday or Friday to install the part. The installation took place Wednesday, two days later! We were able to use our hot tub over the holidays! Between Christmas & New Years, Cathy also followed up with a phone call to make sure all was well. We appreciated your top notch customer service! Thank you! Service: Hot tub equipment repair
Jan 18th, 2023

New wave pools gave us a beautiful pool. They worked very hard and are always just a call away for any help or advice. We had an awesome landscaper Henry Sikkema who created a dream plan and landscaping for us. He worked seamlessly with new wave pools and now he will be working for new wave ! Looking for your dream pool and landscaping call new wave you cant go wrong ! Service: Inground pool installation
Oct 9th, 2022