ProLegal Collection Services

* Edit of previous review, they never got back to me. Spoke to Robert, still waiting to resolve the issue but he seems like a nice guy and easy to deal with. Good experience given the less than ideal set of circumstances.
Dec 23rd, 2022

I was taken to this company by a gym scam from Durham Ultimate Fitness. I was in a severe accident and called to cancel my account with them and they sent me to collections after lying to me constantly over he phone. When I called prolegal to explain my situation in multiple occasions, I've been called out, lied too, no one would listen to me or even work with me and I have received threats from a female employee about how my life with be ruined and my credit will be destroyed by them. I called again several months later to be told that I'm a liar and they won't work with me. It's absolutely heart breaking and I KNOW the gym sets this up with the employees of pro legal to emotionally beat us up after the gym has scammed you. They took me for 18 month for something I never got to use due to being crippled. Disgusting combo duo.
May 9th, 2021

NEVER ONCE SAID I WAS REFUSING TO PAY WORST EMPLOYEES
Apr 21st, 2021

I can see from your reviews, you've upset alot of people, hows this working for you? Are you collecting money from these people?
Oct 13th, 2020

Dealt with your Oshawa location, I have never experienced such poor customer service. There is zero lack of empathy from your representatives, Rita and Debbie. Tried to ask questions about son account to better understand the situation and was rudely told that the deal they originally negotiated was off the table and file was going to get reported "NOW"....and they hung up. Very sad that the manager of the location, Debbie expressed that we were wasting her time on the original call, yet again trying to understand the process and willing to pay the debt. I do understand situations come up and debt needs to be recovered however given the "PANDEMIC" and being laid off, and attending college...there is absolutely no need for the bullying we experienced today.....NO WORKING WITH THESE PEOPLE WHAT SO EVER!!!!!!
Aug 7th, 2020