Fabricland

I recently made three purchases at the Oshawa store, and nothing went right. I requested 6 metres of fusible interfacing and when I went to use it I realized it was non-fusible. I have no use for this, and ended up not being able to complete my project on time, because I had to wait a few days to purchase fusible interfacing. The staff wouldnt refund, they said once its cut its non-refundable, even though it was their mistake. The staff said I must have asked for non-fusible. Really? I bought some ponte off the sale rack. I only needed 1.3 metres. The bolt had 1.4 metres on it, and the staff pressured me into buying the extra 0.1 metre. My sense was that it would make her life easier if she didnt have to cut it. Regardless, any other fabric store would have just included the extra piece. I bought some pricey bamboo cotton in two colours, and when I got my pieces home I see there are several big snags on the back of each piece. This is just terrible quality. This store doesnt even have an online process for the premium membership cards. You have to go there in person and put all your personal info on a clipboard, along with everybody else. They think its 1980 Im done with Fabricland. I would rather buy quality fabric online and pay shipping than go back to this terrible store.
Mar 20th, 2023

Went and visited for the first time. Probably one of the most depressing stores I've been in. Employees are not happy at all, the conversations are miserable. I live off of the street and I won't be returning.
Mar 6th, 2023

It is a smaller store than I am used to they had what I needed.
Mar 6th, 2023

-1 star actually. Staff were surly and condescending - to the point of rudeness. I won't be returning and will advise other sewers to avoid them altogether. In a word ... UGH!
Feb 28th, 2023

Feb 25th, 2023