Simcoe Optical Store

Great customer service, always quick and helpful
Apr 23rd, 2023

Apr 7th, 2023

Buyer beware! Bought 4 pairs of sunglasses two of which were designer. I noticed a defect on my husbands Versace sunglasses, owner stated that it wasnt their time of purchase and there was nothing he could do. Huge scam artist. Do Not Go Here
Apr 6th, 2023

Had to make an unplanned visit due to broken glasses. They were able to get me in for an eye exam pretty quickly considering I did not have an appointment. Ended up finding a new pair of glasses which were ready for pick up the following day. Thank you for your help
Mar 8th, 2023

Would give 0 stars but I cant. Wasnt allowed to look at glasses was made to sit at the front of the store. Anytime I moved I was quickly reminded to sit down. Then was shown a few pairs of work glasses to chooses from. If that awkward experience wasnt enough I had to call them weeks after the order to find out my glasses were in. I went in to get my glasses to find out they didnt even order the right pair nor in my prescription. When I asked if I could have my paperwork back to go somewhere else they flat out refused and told me I had to wait until Monday for them to give me an answer on if they could even get me the glasses I ordered. After this experience I will never be back. They scammed me and now I dont have work glasses and have to go somewhere else and pay out of pocket. Update - got forced into taking glasses that dont fit nor are my prescription! Buyer beware!!! Ill never step foot into this place again. Thank god for Hakim optical for going above and beyond after hearing how I was treated here
Apr 18th, 2023