Derand Motorsports

I cant say enough about this company Derand and service wax excellent . . Advising everyone when you buy on line for e bike or scooters etc . You will not received service . The Owner Andre Derand heard me out . Was over loaded with his own customers . Help me had my scooter mobility bike. He picked up by his driver and brought back less than a week. Everyone I spoke to went beyond to help me . Bob a phone representative was listen . Help us out as soon as he could .Call back as promise The Driver who picked up scooter was kind and considerate . Thank you so much Andre Again customers go to a dealer to buy your equipment directly . Which I will do from now on . Not Shopping Chanel or any other source . Patricia Rene Lafleur Stittsville On Ottawa
May 12th, 2023

I have been coming to Derand for our vehicles window tint, auto start installation and speaker upgrades for a little over 9 years now (most recently, a window tint on a 2023 Sentra). The prices have always been and remain extremely reasonable (especially with today's current inflation). I must say that the staff is not only highly knowledgeable but also very friendly, professional and the work rendered has always exceeded our expectations. They never gouge customer's but rather help them and explain what is what and recommend products based on your needs. All in all, I have never had a bad experience with Derand and highly recommend you visit them for any of your vehicles needs.
May 1st, 2023

Bought my second bike this past weekend and I picked the monster Electric bike. Im so impressed with the service I received from Andre & the team and would highly recommend if youre looking for a great electric bike these are the guys to go to. I had a couple of choices to go threw like purchasing the best battery & Andre was the person I dealt with mostly. My new bike had some awesome new features like the blue tooth radio & speakers, bendable signal lights and the paint scheme I picked was black & blue. Thanks Andre & the team :)
Apr 30th, 2023

They are fantastic with there service. My scooter was in my drive way exactly when they said. Had one battery go dead supplied new one in jigg time.the same thing with controller. Back riding again.could not be happier.
Apr 26th, 2023

Andre has positively horrible customer service. Blaming my Emmo bike's issues on the fact that I should have bought an e-bicycle. Then tried to say it was because it wasn't purchased at Derrand (it has a Derrand licence plate on it) Then said it had been on the stand on Friday for 3 hours having a tech look at it. I called the next day (Saturday) and was told that the tech had been sick for the last 3 days. Told I didn't drop off the charger, that was the issue (it's in the bike) Told I needed new batteries (they are new). I paid $850 last week for a repair and it's still not holding a charge, and I have no idea how to have a reasonable conversation with this person as you have NO idea what is going on in your store and are clearly lying about what is going on. You keep changing your story. You never called me. They are NEW batteries. I tried to mention this twice to you.
May 1st, 2023